Case Study - Capsule

Overview

Artia Solutions is a premier pharmaceutical consulting firm specializing in Medicaid market access strategies. Their team of experts helps pharmaceutical manufacturers navigate drug launches, coverage requirements, and monitoring across all U.S. states and territories.

As their practice grew, Artia faced a critical challenge: excessive time spent manually compiling Medicaid data, developing market baskets, and creating bid recommendations. These manual processes limited their ability to provide clients with timely, actionable pharmaceutical intelligence.

Slash Pine Tech partnered with Artia Solutions to develop Capsule — a comprehensive web application that transformed how they deliver strategic insights to clients.

The challenge

Artia Solutions needed to modernize their entire data management and client delivery process as their manual approach was limiting growth potential with their expanding client base.

Key challenges

• Manual data aggregation: Team members spent hours weekly compiling drug coverage data and updates from 50+ state Medicaid programs
• Delayed deliverables: Synthesizing data from multiple sources for bid recommendations created bottlenecks
• Limited client visibility: Pharmaceutical clients had no direct access to Artia's proprietary data, requiring constant communication for updates
• Overwhelming complexity: Monitoring P&T meetings, DUR meetings, and coverage changes across all states became unmanageable as the client base grew
• Scalability constraints: Manual processes prevented taking on additional clients without proportionally increasing staff

Our approach

We began by embedding ourselves in Artia's workflows to understand the intricacies of pharmaceutical consulting and Medicaid data management. Rather than simply digitizing existing processes, we partnered with Artia to reimagine how pharmaceutical intelligence could be delivered.

Our development approach prioritized:

• Iterative delivery: Releasing features in phases to gather feedback and validate functionality
• Data integrity: Building robust systems to handle complex multi-state Medicaid information
• User-centered design: Creating intuitive interfaces for both Artia's team and their pharmaceutical clients
• Security and compliance: Implementing enterprise-grade protection for sensitive information
• Scalability: Architecting the system to grow with Artia's expanding needs

By focusing on both internal efficiency and client value, we created a solution that addressed immediate pain points while establishing a foundation for future growth.

Solution: Capsule

Comprehensive drug database & coverage tracking

A centralized repository of drug information with real-time coverage tracking across all 50+ Medicaid programs. The system enables quick updates and generates automated alerts for PDL changes, P&T/DUR meetings, and policy updates, thereby eliminating the need for manual spreadsheet management.

Intelligent analytics & market basket tools

Powerful analytics accelerate bid recommendation development by identifying coverage patterns and comparing positioning across states. Streamlined tools for building competitive landscape analyses allow consultants to quickly identify therapeutic class dynamics for strategic planning.

Secure client portal with custom alerts

Pharmaceutical manufacturers receive customized access to track specific drugs, view coverage details, and receive targeted notifications about relevant changes to the Medicaid program. This self-service approach keeps clients informed while reducing the need for status update requests.

Impact & result

Business transformation

• Time savings: Reduced data compilation from hours per week to minutes, allowing consultants to focus on high-value strategic work
• Enhanced client service: Clients now have 24/7 access to drug coverage data and market intelligence
• Improved responsiveness: Automated alerts ensure stakeholders are notified of critical changes within hours
• Unlocked growth: Platform enables Artia to serve more clients without proportionally increasing staff
• Competitive differentiation: Capsule has become a key selling point, prominently featured in Artia's marketing and client acquisition

Technical achievements

• Successfully integrated data from 50+ state Medicaid programs into a unified, searchable database.
• Built a robust architecture supporting secure, customized access for dozens of pharmaceutical clients
• Implemented data synchronization with automated update mechanisms
• Created custom data ingestion pipelines that collect and parse information from diverse state sources
• Developed intuitive interfaces, making complex pharmaceutical data accessible to various user types

Client benefits

• Pharmaceutical manufacturers can proactively monitor their drugs' market position.
• Real-time access to meeting schedules enables better preparation and engagement.
• Data-driven insights support more confident business decisions.
• Reduced time-to-insight for critical market access questions

Looking forward

Capsule continues to evolve based on Artia's needs and client feedback. The platform's success has enabled Artia to expand their service offerings and take on larger pharmaceutical clients with confidence. As Medicaid policy and pharmaceutical market access continue to evolve, Capsule provides the foundation for Artia Solutions to remain at the forefront of their industry.

What we did